This policy covers how Hope House treats personal information that it collects and receives through this Website, including information related to your charitable donation of money or an automobile. Personal information is information about you that is personally identifiable, like your name, address, email address or phone number, and that is not otherwise publicly available.
Information Collection and Use
Hope House collects personal information when you register on the Website to make a donation of money or an automobile, sign up for e-mail alerts, or submit an e-mail to Hope House through the “Contact Us” page. When you register to make a donation, we ask for information, such as your name, mailing address, email address, fax number, phone number, company affiliation, credit card information and vehicle information.
Hope House uses your personal information for the following general purposes: to fulfill your request to make a donation, and to contact you regarding your donation.
Information Sharing and Disclosure
Hope House does not rent, sell, or share personal information about you with other people or non-affiliated companies, except to facilitate your donation, when we have your permission, or under the following circumstances:
Disclosures to Third Parties Assisting In Our Operations
We provide the information to trusted partners who work on behalf of or with Hope House under confidentiality agreements. These companies may use your personal information to assist Hope House in its operations. However, these companies do not have any independent right to share this information.
Hope House may provide information about you that does not allow you to be identified or contacted (“Aggregate Information”) to third parties. For example, we might inform third parties of the number of automobile donations that have been received through the Website.
Disclosures Under Special Circumstances
Changes In Ownership
In the event that Hope House, or any component of Hope House’s operations, is merged with, or is acquired by, another entity, then that successor or acquiring entity may become the successor to our obligations with respect to personal information that you have provided to Hope House, which would be necessary for the entity to effectively continue Hope House’s business. By using this Website, you consent to any such use of your personal information by an entity assuming control of Hope House’s operations as a result of a merger, purchase of Hope House assets, or liquidation of Hope House in bankruptcy or insolvency.
We understand that storing our data in a secure manner is essential. Hope House stores general and personally identifiable data using industry standard physical, technical and administrative safeguards to secure data against foreseeable risks, such as unauthorized use, access, disclosure, destruction or modification.
Hope House is committed to protecting the privacy of children. This Website is not intended for minors. No information should be submitted to our Website by users under the age of 13, and we do not collect information from any user we have reason to believe is a child under the age of 13.
Your Ability to Edit and Delete Your Information
You can edit or delete your personal information that is maintained by Hope House at any time by submitting a written request by mail or e-mail to the contact person listed below.
We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.
Your Role In Protecting Your Privacy
If you access this Website through an email or Internet account maintained by your employer, please note that it is possible that your employer may monitor your email or Internet access. Also, if you share a computer with others, it is your responsibility that any sensitive information accessed through the Website is not shared with others. If you leave your computer, remember to logout of this Website.
Questions and Suggestions
Attn: Privacy Officer
4215 N. Peck Rd.
El Monte, CA 91732-2113